Last week someone said to me that he does not like to use written contracts because he thinks that if it’s not written down, then it’s not enforceable.
Unfortunately, he’s mistaken about that – an oral contract is enforceable. Even if you don't write it down, it's still a real contract.
Even worse, operating without written contracts is risky because it’s hard to prove what you agreed to do and not do.
I helped him implement an effective web-based contract process that reduced his risk but didn’t slow down his business. For those businesses where having click-to-accept online terms is appropriate, it avoids lengthy contract negotiations while providing important legal protections.
Business owners are very busy. Sometimes they think that sales contracts make things awkward with customers and take too much time. But without contracts, how would you know that you and your customer are on the same page?